FAQ

Is La Zucca a vegetarian restaurant?
No, we offer both vegetarian and meat options

How can I book a table?
We accept telephone reservations, by calling (+39)0415241570, or online from this page

How can I change or cancel my booking?
Click here to edit or cancel a reservation made on the website

I tried to call but you don’t answer
We answer from 10:00 to 12:00, and from 18:00 to 19:00.
If you hear background music and we don’t answer, it means the phone is busy

If I don’t book, can I still try to show up and ask for a table?
Yes, we also accept guests who haven’t booked, of course only if a table is available at the time

What is the minimum number of people I can book with?
We accept reservations for a minimum of 2 people

What is the maximum number of people I can book with?
We accept reservations for up to 11 people

Is there a charge for online reservations?
No, the Credit Card is requested during the online reservation as a guarantee in case of no-show

If the online reservation is not subject to payment, why do I see the transaction I made on my Credit Card App?
All banking Apps also require that pre-authorizations are displayed (like the one we request) to guarantee the traceability of the operation

When will the amount be released on my card?
The pre-authorization is automatically released 30 days after the payment date. The release is performed directly by PayPal and not by our staff

Can I request information about my transaction by calling you?
No, the waiters does not have any information relating to the transactions carried out on our website. For information you can write us an email

How long is a reserved table held?
We guarantee the reserved table for a maximum of 20 minutes, after which it will be given to other customers

If I come for dinner at 7:00 pm, do I have to leave the table at a certain time?
Yes, the table will be reserved at 9:00 pm by other people

Do you have vegan and vegetarian options?
Yes, the availability of vegetarian and vegan dishes varies every day

Do you have gluten-free options?
Yes, we do not offer gluten-free pasta and lasagna

Do you make pizza?
No